Last year Council addressed one of the least subscribed services, the Airport. If my memory serves me correctly, the Airport was costing taxpayers about $250,000 a year at the time it was sold. From the Community Survey we see that an average of 90.5% of Phone and Computer respondents said that they never used it or rarely used this service. Of this an average of 74%, or three-quarters of those surveyed that said they never used it. As shown in figure 19 above, the Airport cost taxpayers $358.40 per user before it was closed. Given this usage data, itís clear to see that Council made a good decision to sell the Airport.
The most obvious candidates for service reduction or elimination are those services that are both costly to maintain and have a low level of use. The cityís audited financial statements, as reflected in figure 5, give us a good understanding of cost of services. The Citizen Satisfaction Survey, which was delivered in September 2021, gives us a feeling for the frequency of use of these services.